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The impact of technology on sales teams
Sales teams have faced the most challenging time of their careers. With the global pandemic and economic shutdowns, meeting clients in person became impossible.
In this whitepaper, we discuss how sales professionals have adapted - or not - to a virtual world where Zoom and Teams are the new conference rooms.
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Are your sales teams equipped for the virtual world?
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Are their sales techniques suited to virtual selling?
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How do you decide if a meeting should be physical or virtual?


“Understanding the functionality of Zoom™ and recognising how it can enable you to support customers better has been critical to a really good experience for customers and colleagues."
Sharon Rai
Diversity & Inclusion Partner, Commercial Banking, NatWest
Meet our experts

Kayla Campbell
Vice President, Total Talent,
Diversity & Enterprise Development
Pernod Ricard

Elif Canakci
Training Core Skills
Lead Europe
PepsiCo

Marianne James
Vice President of EMEA &
Asia Licensed Consumer
Products
Hasbro

Silvia Morgan
Senior Director,
International Sales
Geistlich Pharma AG

Kevin Nolan
Global RGM
Director
Karo Pharma

Malcolm Pickup
Director,
Culture and Change
Management
AkzoNobel

Sharon Rai
Diversity &
Inclusion Partner,
Commercial Banking
NatWest

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