Why most customer meetings stall
Most customer meetings don’t fail because of poor products or weak relationships. They fail because preparation is inconsistent, unclear, or rushed.
Common symptoms we see:
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Meetings feel positive but lack momentum
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Objections surface late — when they’re hardest to handle
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Conversations drift toward price instead of value
Preparation is the hidden performance gap — and one of the easiest to fix.


What this guide gives you
From prep to yes gives sales and commercial professionals a repeatable meeting preparation framework used by top performers to improve meeting quality and conversion.
You’ll learn how to:
✔ Set clear, customer-focused objectives for every meeting
✔ Prepare purposeful discovery questions that uncover what really matters
✔ Anticipate and address objections before they stall progress
This is not theory. It’s a practical framework you can apply before your very next meeting.
The five-step framework


